Returns & Exchanges

At Beavertown Brewery, we want you to be fully satisfied with your brew; however, due to the perishable nature of our products, returns are typically limited to non-food merchandise or damaged goods. If your order arrives damaged or incorrect, please contact our support team within 14 days of delivery for a full refund or replacement.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of the issue regarding your beer or merchandise.

• 2.
  Provide Evidence

  For damaged or faulty items, please attach clear photographs of the packaging and the product so our team can assess the claim.

• 3.
  Return Shipping

  If returning non-perishable merchandise like glassware or apparel, package the items securely and use the provided prepaid shipping label.

• 4.
  Refund Processing

  Once your return is received or your claim is approved, we will issue a refund to your original payment method within 5-7 business days.